What's your return policy?

We offer a 30-day return policy for exchanges or refunds of orders purchased on emuaustralia.com.au.

For Australian customers, you can view our full policy and steps to complete a return here

It's super easy! 😀

We offer free exchanges on all full priced items.

When returning a sale or discounted product, you can purchase a label for a flat rate of $13.10

When returning for a refund you can also purchase a label for a flat rate of $13.10

For New Zealand customers, you can view our full policy and steps to complete a return here